Author Affiliation, Ana.
Benchmarking ICT services at the UWI
The UWI quality education forum
Date of Publication
The acceptance of Information and Communication Technologies (ICTs) into mainstream higher education has led to an almost ubiquity of and dependence on all things ICT in the academy. ICTs have become so pervasive in universities and colleges that one is hard-pressed to imagine what the organization was like prior to their advent. Some cannot remeber the pre-email (not to mention pre-PC) days and cannot function effectively without the crush of information that has become readily available through the use of ICTs.....