Jayawardena, Chandana; Crick, Anne, P
Author Affiliation, Ana.
Human resource management in Jamaica: Responding to challenging times
Hofmann, S.M.; Johnson, C.; Lefever, M.M.
International human resource management in the hospitality industry
Place of Publication
Educational Institute, American Hotel and Motel Association
Date of Publication
Series Editor Role
Series Volume Identification
Series Issue Identification
Charts the development of the tourist and hospitality industry in Jamaica. Locates the importance of human resource development this context and argues that it underpins the success of industry at present. Presents various human resource strategies that could be implemented concluding that managers in Jamaican hotels must focus on creating motivated committed and professional employees within the industry. Provides a case study and discussion questions.....