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Publication Type
Journal Article
UWI Author(s)
Author, Analytic
Crick, Anne P
Author Affiliation, Ana.
Department of Management Studies
Article Title
Bringing the person back into personalized service: The role of HRD practicioners
Medium Designator
n/a
Connective Phrase
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Journal Title
International Journal of Human Resource Development and Management
Translated Title
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Reprint Status
n/a
Date of Publication
2000
Volume ID
6
Issue ID
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Page(s)
26-36
Language
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Connective Phrase
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Location/URL
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ISSN
n/a
Notes
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Abstract
Examines the implications of personalized service for human resource practices and makes recommendations for managing change effectively. Suggests and describes two types of approaches to personalized service: the bureaucratic approach and the organic approach. Identifies methods by which human resources specialists can direct the transition of an organization from impersonality to becoming more personal.....
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