Severin, Francis O.
Author Affiliation, Ana.
Lest we forget: Student issues and alumni issues, the same difference
YouWe Quality Assurance Forum
Date of Publication
Argues that students' first perception is often one that is lasting and that the memories of the University begin with the first response received after applying for entry. Argues from an alumni perspective that it is imperative that the University ensures that students whom they serve, leave the Univeristy as satisfied customers who are willing to share the good news.....