Jayawardena, Chandana; Haywood, Michael K.
Author Affiliation, Ana.
Department of Management Studies
International hotel managers and key Caribbean challenges
International journal of contemporary hospitality management
Date of Publication
Broadly categorises hotel managers. Uses lessons learnt through managing hotels in the Caribbean. Presents two recent models in the context of the Caribbean. States that clear awareness of the 'ABC' related to the host community is a key step in public relations. The ideal attributes and prerequisites for success in international hotel management are presented. Caribbean countries are categorized based on the ethnic mix and historic reasons for negative attitude towards tourism. Expresses views on key challenges that expatriate hotel managers face in the Caribbean. In conclusion, makes brief recommendations to international hotel managers planning to work in the Caribbean.....