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Publication Type
Journal Article
UWI Author(s)
Author, Analytic
Tindigarukayo, Jimmy K.
Author Affiliation, Ana.
Sir Arthur Lewis Institute of Social and Economic Studies
Article Title
Assessment of public service reforms in Jamaica
Medium Designator
n/a
Connective Phrase
n/a
Journal Title
Social and Economic Studies
Translated Title
n/a
Reprint Status
n/a
Date of Publication
2004
Volume ID
53
Issue ID
3
Page(s)
81-109
Language
n/a
Connective Phrase
n/a
Location/URL
http:; proquest.umi.com/pqdweb?did=846371061&sid=4&Fmt=3&clientId=31897&RQT=309&VName=PQD
ISSN
n/a
Notes
n/a
Abstract
There are two ideal models of public service systems. At one extreme is the traditional model characterized by centralized, uniform, hierarchical and central control tendencies. At the other extreme, is the new public management model, characterized by private sector management elements: organizational mission, performance-based accountability, corporate planning, customer responsiveness, transparency, and performance incentives. As indicated in the study, most of the reform efforts in Jamaica have been an attempt to move away from the traditional model, inherited from the colonial state, towards the new public management model. However, the Jamaican public service has faced four problems in this attempt: lack of adequate emolument to attract high calibre personnel; involvement of donors in devising reform strategies; lack of integration between policy formulators and policy implementers; and the informal system inherent in the Jamaican culture.....
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