Tindigarukayo, Jimmy K.
Author Affiliation, Ana.
Sir Arthur Lewis Institute of Social and Economic Studies
Assessment of public service reforms in Jamaica
Social and Economic Studies
Date of Publication
There are two ideal models of public service systems. At one extreme is the traditional model characterized by centralized, uniform, hierarchical and central control tendencies. At the other extreme, is the new public management model, characterized by private sector management elements: organizational mission, performance-based accountability, corporate planning, customer responsiveness, transparency, and performance incentives. As indicated in the study, most of the reform efforts in Jamaica have been an attempt to move away from the traditional model, inherited from the colonial state, towards the new public management model. However, the Jamaican public service has faced four problems in this attempt: lack of adequate emolument to attract high calibre personnel; involvement of donors in devising reform strategies; lack of integration between policy formulators and policy implementers; and the informal system inherent in the Jamaican culture.....