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Doc. ID Title 31 Titles Listed for the author selected: Associated Author(s) 5615 Merchandising smiles: Emotional labour in Jamaican tourism • Crick, Anne 5639 Equipping the new hospitality industry - training resources in St. Lucia. Beyond walls: Multi-disciplinary perspectives. • Crick, Anne 7051 Managing Service Workers: Exploratory Insights from a sample of Jamaican Service Organisations • Crick, Anne 5907 Internal marketing of attitudes in Caribbean tourism • Crick, Anne 2781 Bringing the person back into personalized service: The role of HRD practicioners • Crick, Anne 5814 Psuedo-relationships-The use of mass customized techniques in personalized service: A case study oof entertainment coordinators • Crick, Anne 2475 Personalized service in the small hotel sector: The challenges and the opportunities • Crick, Anne 5629 The role of organizational culture in driving economic growth: A case study of Jamaican companies • Crick, Anne 5732 Tourism and the plantation model: Dimensions of the worker management relationship in caribbean tourism • Cowell, Noel M. • Crick, Anne 5816 Emotion and aesthetics in the business of service: Are we ready? • Crick, Anne 5817 Recruiting and Selecting emotional and aesthetic labourers for the 'home away from home' • Crick, Anne 1332 Influence of the tip system in the hospitality industry: A pilot study • Crick, Anne 6057 EP/Small Hotels: Prospects for the Future. • Crick, Anne 6342 Managing organizational culture towards economic sustainability • Crick, Anne 1282 Does entrepreneurial self-efficacy distinguish entrepreneurs from managers • Crick, Anne P. • Chen, Chao C. • Greene, Patricia Ge 5933 EP/Small Hotels: Prospects for the future • Crick, Anne 5788 In the wake of S11 are virtually real destinations a viable response to S11? • Crick, Anne 2778 Managing a kinder, gentler world of work: Emotional and workplace governance • Crick, Anne 1481 The employee attitude survey: A case of very good communication • Crick, Anne 2485 Human resource management in Jamaica: Responding to challenging times • Crick, Anne 6473 Ethics at the workplace: A survey of ethical propensities of UWI students and HRM professionals • Cowell, Noel M. • Crick, Anne P. • Martin, Rosemar 1802 Human resource management in Jamaica: Responding to challenging times • Jayawardena, Chandana • Crick, Anne, 2470 Personalized service in the new economy: Implications for small island tourism • Crick, Anne 5809 From Mcdonaldization to customization: training the service worker in the new era • Crick, Anne 2345 Glad to meet you - my best friend:relationships in the hospitality industry. • Crick, Anne 5701 Workplace governance and the future of trade unionism in the Jamaican private sector • Cowell, Noel M. • Crick, Anne P. • Wint, Alvin 5901 Service and servility in contemporary Caribbean hospitality: The myth and reality • Cowell, Noel M. • Crick, Anne 5887 Decentralization in the Jamaican health sector: A performance perspective • Crick, Anne 5890 A competitive analytical approach to health tourism in Jamaica • Crick, Anne 5892 Smile, you're a tourism employee!: Managing emotional displays in tourism. • Crick, Anne 5696 A methodology for improved synergy between the classroom and management practices • Haughton, Michael A. • Crick, Anne P • Moore, Stanford • Nicholson, Lawren The University of the West Indies, Mona. All Rights Reserved (C)